Privacy Policy

Last updated: June 2026

DJNIELO'S ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

When you visit our store or place an order, we may collect the following information:

• Name and contact details (email address, phone number)
• Shipping and billing address
• Payment information (processed securely — we do not store card details)
• Order history and browsing behaviour on our site

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your queries and provide customer support
• Improve our store and product offerings
• Send promotional emails (only if you have opted in)

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to fulfil your order (e.g. shipping couriers, payment processors). These parties are required to keep your information confidential.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our store. You can disable cookies in your browser settings, though this may affect some store functionality.

Your Rights (POPIA)

Under POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at lootsdanielle02@gmail.com.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our store is hosted on Shopify, which uses industry-standard SSL encryption.

Contact Us

For any privacy-related questions, please contact us at lootsdanielle02@gmail.com.