Shipping policy

Thank you for shopping at DJNIELO'S! We want to make sure your order reaches you safely and as quickly as possible.

Processing time 

All orders are processed within 1–3 business days after payment is confirmed. You will receive an email once your order has been dispatched.
Domestic Shipping (South Africa)
We deliver nationwide — Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, and more.
Standard Delivery: 3–7 business days via reliable courier partners.
International Products
Some products are sourced internationally and clearly marked. These have an estimated delivery time of 10–15 business days.
Shipping Costs
Calculated at checkout based on your location and order size.
Order Tracking
You'll receive a tracking number by email once your order ships.
Delays
Occasional delays may occur due to public holidays or courier issues. Contact us at lootsdanielle02@gmail.com and we'll sort it out.
Damaged or Lost Orders
Contact us within 7 days of expected delivery and we'll make it right.
Thank you for trusting DJNIELO'S! 💙